Please see our Terms of Service page for more information on our policies regarding refunds and returns.
Articles in this section
- How many people can enter with one pass?
- Can I use a confirmation receipt or my credit card statement/receipt to enter a park?
- Can lost or stolen passes be replaced?
- When does an Annual Pass expire and when to renew?
- Can international visitors purchase a pass?
- What is your return policy?
- I forgot to bring my pass to the park.
- Can I get my Park Pass number before the the pass arrives?
- How long does it take to process and ship a pass?
- I misplaced my pass can I use my confirmation number to book campsites?